Privacy Policy
At , we respect your privacy and are dedicated to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the steps we take to safeguard your data. It also outlines your rights and options when it comes to managing your personal information, as well as how you can contact us for further assistance.
Important: does not sell, share, or rent your information to third parties.
1. Information We Collect
We gather personal information from you through a variety of interactions, including:
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When You Engage with Us: Subscribing to our newsletter, completing a purchase, creating an account, entering promotions or giveaways, or participating in skin diagnostics.
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Types of Information Collected:
- Identity and Contact Information: Your name, date of birth, phone number, email, shipping and billing addresses, taxpayer ID, purchase history, product preferences, and skin concerns.
- Transaction Details: Payment-related information such as the bank name, card type, or partially anonymized card/account numbers (depending on your payment method).
- Technical Data: IP address, browser type and version, device information, operating system, location, language preferences, and time zone settings when you interact with our site.
- Marketing Preferences: Your communication preferences and choices regarding promotional content.
- Social Profile Data: Public information available from your social media accounts when you engage with our brand.
2. How We Use Your Information
We use your information to provide a seamless and personalized experience, including:
- Customizing product recommendations and communications based on your interests.
- Processing purchases, payments, and order fulfillment.
- Accessing your purchase history to resolve inquiries and provide tailored support.
- Sending invitations to promotions, events, and special campaigns.
- Enhancing your shopping experience by improving our website and services based on user activity and feedback.
Your data will only be used for the purposes outlined above or as otherwise specified at the time of collection.
3. Cookies and Analytics
To improve your experience and optimize our services, we use cookies, web beacons, and analytical tools:
- Cookies: Small files stored in your browser that remember your preferences, such as language, currency, and shopping cart items, so we can deliver a smoother, more personalized experience.
- Google Analytics: Tracks website activity, including navigation patterns and page views, to help us improve site performance.
- Social Media Integration: Tools like Facebook, Instagram, and Pinterest allow you to share content easily. These platforms may use cookies to track interactions.
You can manage or disable cookies through your browser settings. To opt out of Google Analytics tracking, install the plugin here: https://tools.google.com/dlpage/gaoptout.
4. Marketing Communications
Stay connected with us through:
- Email Newsletters: Receive updates on promotions, beauty tips, exclusive offers, and events (approximately twice a week).
- Text Messages: Receive product alerts, event invitations, and promotions (up to four times a month).
Both services are free, and you can unsubscribe at any time by contacting us at .
5. Sharing Your Data
We only share your information with trusted third parties when it is essential to our business operations, including:
- Payment Providers and Shipping Partners: To process payments and deliver orders efficiently.
- Service Providers: Marketing agencies, hosting services, and advertising partners who assist in managing our online store and promotions.
- Legal Authorities: When required to comply with legal or tax obligations.
Your information is never sold, rented, or shared for unauthorized purposes.
6. Protecting Your Information
Your data security is our priority. We implement industry-standard measures to protect your personal information from unauthorized access, loss, or misuse:
- Secure servers with SSL encryption to safeguard sensitive information during payment transactions.
- Payment processing handled securely by trusted providers like PayPal, ensuring we do not store sensitive banking details.
While no system can offer absolute protection, we continually enhance our security practices to safeguard your information.
7. Data Retention
We retain your personal information as long as it is necessary to provide our services or as required by law. Even after closing your account, we may retain limited data for legal compliance, fraud prevention, or dispute resolution.
8. Your Rights
You have the right to:
- Access and review the personal information we hold about you.
- Update or correct inaccurate details.
- Withdraw consent for processing your data.
- Request deletion of your information when it is no longer needed.
To exercise these rights, please contact us at . Please note that withdrawing consent may affect access to certain features or services.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or services. Updates will be posted on this page, and when appropriate, communicated via email. We encourage you to review this policy regularly to stay informed.
If you have any questions or concerns about this Privacy Policy, feel free to reach out to us at .
remains committed to protecting your privacy and delivering a trusted, secure shopping experience.